Ramchandran adds that one of Capco’s commitments and goals is the training of its staff, and to help them acquire the tools they need to perform their role.
“Our whole ethos at Capco is that the most senior staff train and develop the less experienced members of their teams.” he says.
The group prides itself on being a meritocracy, and this approach creates significant career advancement opportunities for candidates who are prepared to work hard.
“Capco is a company from which you can get out 10 times what you put in. If you are a person who is willing to go the extra mile and look for ways in which you can improve your performance, you will truly benefit from the opportunities we can offer you.” Ramchandran says.
He adds that there have been truly exceptional people who have joined the group as fresh graduates and become managers in less than four years.
The advancement opportunities for young people are supported by Capco’s unique corporate structure, which Ramchandran describes as being “flat” and without traditional hierarchies.
He explains that the structure was created after a number of people on the Hong Kong team realised they had all previously worked at large organisations but had left them because the rigid structure was stifling their ability to innovate and be entrepreneurial.
As a result, they decided Capco must have a structure that enabled people to push themselves without being limited by an authorisation culture.
“We created a firm that is so flat it enables people to be as innovative and creative as they can be at any stage in their career.”
“This is where our entrepreneurial culture was born. We allow people to make an impact in areas that are traditionally the domain of senior staff, but as long as they have the skills, they can to do it.”
Another key aspect of Capco’s corporate culture is the emphasis it puts on promoting diversity.
“Our fundamental principle at Capco is ‘be yourself at work’. We encourage people to be who and what they are and what they want to be,” Ramchandran says.
“We believe that if we encourage our people to champion that philosophy, we also have to do our bit for society at large and encourage people outside of our employee group to also be themselves.”
As a result, Capco recently sponsored the “Pink Dot” Festival which promotes opportunities for the LGBT community.
Ramchandran says: “When people ask me why I personally like to work at Capco, the truth is that it is because I can be myself. I feel that I don’t have to adhere to an extremely rigid framework or a preconceived set of values and notions, and can actually define myself at work. This is of course my own opinion.”
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