Who can put a price on being embarrassed, nay, mortified in front of a group of clients expecting a five-star meal?
A high-profile UAE-based banker is suing a historic luxury hotel for Dh50m ($13.6m) in compensation for “his moral, emotional and material damages” after he found a bloody bandage in his plate during a business dinner that included senior banking officials and clients.
Dinner was served, and after the banker had taken a bite of food, he was shocked and appalled to discover a blood-soaked bandage in his plate. His guests were reportedly “irritated and disgusted” and the banker had to cancel the event, according to Gulf News.
The heavy-hitting banker complained to the Dubai-based hotel’s management, which admitted that the incident had happened, apologized and offered him a free meal, eventually upping their offer to a complimentary five-night stay – but that failed to satisfy him, and his lawyer promptly filed a civil lawsuit against the hotel.
His attorney wrote: “My client…was left in an embarrassing position in the presence of his guests when the blood-soaked bandage was found in his plate. All the invitees were [so] disturbed at what they saw that my client had to call off his business event…. Having already eaten from his plate and afraid of food poisoning, my client later went to a hospital and did the required blood tests.”
His health is reportedly fine, and hopefully his guests have been understanding. Still, it was bloody embarrassing.
Separately, the French are well-known for their exquisite cuisine, luxury brands and art museums, but the rest of us could also use a lesson in how to accept defeat French style.
Societe Generale reported lower second-quarter profits, missing out on an equities trading surge that benefited rivals such as BNP Paribas – which reported a 25.7% rise in its equities and prime services business serving hedge funds – and Natixis, whose equity trading revenue was up 33%.
In comparison, SocGen’s equity trading revenue fell more than 3%.
“Figures speak for themselves, they have done better than us, that's it,” Didier Valet, the head of SocGen's investment bank, told Reuters. “It's clear that we want to do better.”
That's pretty straightforward.
To right the ship, SocGen has shaken up its management ranks, cut costs in the investment banking division and invested more in fixed income and prime services. Voilà!
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