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Are Employers Too Picky?

May 21 2007

It takes months to fill an opening, hiring managers lament. It takes months to land a job, applicants complain. If both sides want speed, what's taking so long?

With the U.S. economy well into a fifth year of expansion, and both the stock market and the pace of deal activity setting record highs, it’s hardly a surprise to hear that demand for finance professionals is robust at all levels and in most pockets of the industry.

At the same time, rocketing bonuses and widespread adoption of non-compete agreements make it harder than ever to pry star performers away from their current employers. The pool of unemployed job-seekers is unusually shallow as well, based on the latest national jobless rate of 4.5 percent, close to a six-year low.

A CareerBuilder survey released last month found 48 percent of accounting and finance employers say they have current openings for which they can’t find a qualified candidate.

The best of all possible worlds for both job-seekers and external recruiters? Not exactly. Beyond red-hot areas like structured finance, even candidates with solid experience and accomplishments face formidable competition and an uphill struggle to land a job offer, according to experts we spoke with.

Structural Unemployment

It may seem a paradox that experienced applicants hit a wall when so many jobs are going begging. But it could reflect a disconnect between the skill-sets prevalent in the labor pool and those demanded by employers. Economists label such a condition “structural unemployment,” to distinguish it from frictional unemployment that occurs when well-matched employers and job-seekers are groping to find each other.

Structural unemployment can arise from rapid technological advance, or from major legal and regulatory changes like Sarbanes-Oxley.

"There are many professions that used to be stable, that aren't stable now," observes Kate Wendleton, president of the Five O’Clock Club, a nationwide career counseling network.

Viewed from the ground, it appears that employers are intent on hiring only those people whose background and capabilities exactly match their needs. Several recruiters told us it's not unusual to send a client one or more candidates whom the recruiter judged a perfect fit, only to be asked to keep looking for a closer match. This quest for the ideal candidate poses a real challenge, say these middlemen, who pore over thousands of resumes.

No Letup on Soft Skills

What's more, the technical skills that show up on resumes are only part of what it takes to make the grade. Often it's "soft skills," rooted in individual personality, that determine how a particular applicant is judged to fit into the broad corporate culture and narrow work group.

"I see some employers getting more flexible about skills required for the job - but not on the polish of the candidate," says Brenda Wisniewski, manager of New York Networking Group. "Ninety nine percent of interviewing is personality," she adds. "The person that they like the most is the one that’s going to get the job."

Rejected applicants aren’t the only ones who suffer when an opening stays open indefinitely. Just as a stigma attaches to applicants who are unemployed for more than a few months, job openings also can go stale. Once a slot has been open for six months or longer, most qualified candidates will know about it and will wonder what is wrong with the job or the employer, said a manager at a nationwide recruiting firm, who asked not to be identified.

In such cases, external recruiters believe they can add value by helping firms refine the criteria they use to screen candidates for a particular role. For instance, a recruiter might advise a hiring manager to seek out skills that may be transferable, such as people who handled a similar job function within a different market segment or a different department, says Benjamin Normann, vice president at the Weatherly Group, a New York search firm.

"They're never going to accept a substandard candidate," Normann says of the investment banks and alternative investment firms he serves. "But through recruiters, they might look in places that they never would have thought of on their own."

Comments (38)

  • The problem is really with employers and how ridiculously picky they are. A good analogy is a woman who complains about how she is always single and wants a boyfriend. If she stopped rejecting every guy that came knocking on her door, then she might have a date on Saturday night. Similarly, employers should focus less on whether someone as a specific skill set and more on whether the candidate has the intellectual horsepower to learn the skills that are required. Only employers can bridge the structural unemployement gap by focusing their recruiting efforts on PEOPLE as opposed to SKILL SETS.

    Arvind 22 May 2007

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  • Agreed.  What ever happened to just hiring a smart guy with transferable skills and teaching him the rest?  Its flabergasting that in this favorable environment one has to scrap and claw just to land another position doing substantially the same job as before but for more money.  There might be more jobs out there now than in 2002, but it seems like there's more candidates as well.

    Anonymous 22 May 2007

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  • It seems to me that a lot of hiring managers have gotten burned by hiring someone with good interviewing skills but no follow through. This might be the reason they are so hesitant to hire someone who has not specifically executed the job they are looking for. Being downsized and someone with an enormous amount of follow through I am finding it very challenging. In my experience something that I have not come across doesn't pose much of a problem if your foundation skills are sound.

    Ken 22 May 2007

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  • The problem is the disconnect betrween HR and Recruiting Team, who have initial screening and evaluative responsibility on behalf of hiring manager.  These "staff" people almost never have the line or operating skills to really understand the job, the requirements, and ultimately the candidate's real skill set.  I am sure 99% of candidates and search consultants would agree that HR people SLOW the process down.

    steve, legal 23 May 2007

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  • Applicants must come to grips with the realization that an HR Dept. Rep. has more control than you know. If firm A is looking for a skill set of ..........processing X, Y and Z trade settlements than your resume needs to say that you are responsible in the processing of X, Y, and Z trade settlements.
    If your resume lacks any KEY word on your resume than it isn't going to be seen by a line manager.
    If you do the job, that you are currently interested in, than your resume should reflect that you do a task that the firm seeks. If you don't do that particular task, then your not a match for the job.

    Peter Doe 23 May 2007

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  • Employers post their wish list which is fine but at some point reality sets in for employer and the candidates. What's also perplexing is appling on line for a position in February and seeing it still posted.  It seemed a perfect skill fit. I also networked it and all I got was a surly guy on the phone saying my resume was being reviewed.  If he's representative of the company, I'd rather not work there.

    Cynthia 23 May 2007

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  • What I am finding is a huge disconnect between a highly skilled and qualified candidate like myself and the actual hiring managers or decision makers. It seems the "HR black hole" is contributing to the frustration by not understanding the job market, the job function, or the skill level of the applicant. They are simply relying on the HR filter based strictly on specific "buzz words" and unless you identify the "buzz words" and re-word your resume, you won't be selected. Unfortunately, this is significantly reducing the pool of qualified candidates and contributing to the ineptitude of the chosen applicants who happen to have "buzz words" instead of true career experience and accomplishments.

    Nate 23 May 2007

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  • Agree with the above. I got a temp consulting assignment to be the VP of econometrics and analytics at a database marketing firm in McLean, Va. Eventhough, marketing firms are not my main focus, I took the 6 week assignment because I knew I could help. But on the third day, the junior level manager gave me a SAS programming test, eventhough the chief marketing officer told me I would not be using SAS much. So, only a few hours after the recruiter who placed me called to follow up, I had to call him back and say that I was fired. The president of the company gave me the job offer and I accepted because it was in the right salary range and I did not want to be picky about whether the company was a financial firm or not. But the low-level manager released me eventhough he had one employee who was leaving that day, and another who is expecting a child any day(she was clearly 9-months along). The junior level manager does not understand that I could have stayed the 6 weeks and helped them. The junior level guy knows no SAS at all and is really writing his own career death ticket! I try to be flexible, but the employers are very stupid. They want perfect people.

    DFC 23 May 2007

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  • I saw this story and thought it was about me!!  I responded to an open position in March, interviewed with the hiring manager a few weeks later and was set up for a whole day of f/u interviews in April.  I meet nearly every criteria and interviewed well with everyone yet....the position still remains unfilled.  The hiring manager is looking for someone with strong criteria A and B.  I am very strong A and somewhat strong B.  He now has a candidate (after interviewing a whole new slate of people) who is exactly the opposite and can't decide which way to go.



    Does anyone think that I should just abandon this position and the company?  If the guy hasn't hired me, he must have some reservations.  The problem is that I absolutely love the postion and the company and feel that I could really excel at it.  I also applied for the job while I was still employed and am now unemployed due to my position being elimnated.  I would welcome advice if anyone is willing.

    Mr. X 23 May 2007

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  • Of the three comment above, Arvind's is probably the most accurate.  Hiring managers, like women scouring online dating sites, believe the pool of candidates is so deep that the right employee or perfect man is out there somewhere.  A hasty selection is not deemed necessary with such a vast menu. Apparently, we have all come down with a bad case of 'buyer's remorse' and are doomed to wonder whether we could have done better.  But wise managers (and women) know the odds, and even though you get lucky once in a while it's more chance than choice.  Like active vs. passive management, we are on average no better off for all of our efforts.  And while discerning Mr. Right remember the right choice, most often, is in hindsight.

    Gene 23 May 2007

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