The trend for offshoring banking IT roles to far flung locations looks to have stalled recently, suggesting new redundancy announcements in the UK will become increasingly rare. However, this doesn’t mean that it won’t resume.
Research by the FT says that there’s been a drop off in the offshoring of jobs from the UK, due to the initial cost of setting up such a venture and the fact that locations like India and China no longer offer sufficient cost advantages.
However, announcements of banking IT redundancies – most recently at RBS and Lloyds TSB – suggests cost-cutting, if not offshoring, is still very much on the agenda.
Nigel Roxburgh, research director at the National Outsourcing Association, admits there has been a slowdown in banks offshoring IT roles in the last three months, but that this is a “pregnant pause”.
“With the merger and takeover activity amid UK banks, combined with governmental intervention, offshoring decisions have been put on hold until there’s sufficient clarity. However, financial services firms are still very much of a mind to offshore in the long term,” he says.
Rajeena Brar, senior consultant at technology think-tank Pierre Audoin Consultants, agrees that there are political issues surrounding offshoring at the moment, combined with banks focusing on short-term challenges, which has stalled it to some extent.
However, she adds: “The majority of banks have already announced redundancies in the UK, so when we see an increase in investment in IT services in the second half of this year, banks will either simply recruit new staff in offshore centres or outsource it to a third-party. This way, there’s not a direct correlation between offshoring and UK job losses.”
Technology work likely to be offshored includes application development, support and maintenance, says Brar.
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“and the fact that locations like India and China no longer offer sufficient cost advantages. ”
This is the main reason and not the ‘political issues’. Particularly since the GBP collapsed. Many of the existing off-shoring contracts are too costly and will be renegotiated. At least in the bank where I work.
Outsourcing is here to stay, but we will see a more balanced mix of off-shore, near-shore and in-house projects.
Our offshore resource have turned out to be more expensive than the inhouse staff since they were able to pull the wool over the eyes of the (IT illiterate) executives who recruited them with respect to their experience and skill level. Often work done offshore has to be redone or corrected.
I worked at one of the two banks named in the article. Once the offices started to look like Bangalore, I hightailed it out of there.
Today, I got a call from an IT recruiter asking me to interview at the very same bank, performing a function that was handed over to the “offshore / onshore model” that management was so keen on.
The job is with the very same offshore company that took over my department. No way. Let them make their model work ( good luck )!